Every conversation, right beside the diary.

WhatsApp and Instagram in a single inbox, shared by the team, with internal notes the client never sees.

SendingSentDeliveredReadNot delivered, with a warning

Six messages that go out by themselves.

One for each moment of the booking, by email and through the WhatsApp you connect. Each one switches on and off, and so does each channel.

As soon as the client asks through the link.

When you confirm, with the link to the booking.

When the booking moves to another day or time.

As far ahead as you choose.

So nobody comes in for nothing.

When you do not accept the new time asked for.

Every shop talks through the same number, in a single inbox.

A shop that wants one connects a number of its own. The rest use the business's.

Each shop has its own number and its own inbox, apart from the others.

WhatsApp comes in through the Meta login and Instagram through Instagram's own login. No copying tokens.